Our hourly rates are well below rates of other top agencies. Why? Because we don't have the enormous overhead they do. We believe in a simple office space, modest advertising for ourselves, and a fair price for our services. Who cares about a snazzy, mega-sq-ft office if your project is overseen by inexperienced, underpaid staff? We put our dollars into our highly-skilled personnel, giving our Client's the very best expertise and service. Our staff and our extensive experience is the reason our client's keep coming back, not our gourmet coffee...although we do brew a good cup of coffee.

Checks or money orders are our preferred method of payment. Visa®, Mastercard®, and Discover® credit card payments are also accepted. Check out our Contract page for more information.

We bill work near the 1st and 15th of the month, regardless of the project’s completion date. So if we do work for you on the 3rd and 4th of the month, you will receive an invoice for that work around the 15th. Invoices that are Net 10 days. Payments must be received no later than 5 days after invoice due date to avoid finance charges. Check out our Contract page for more information.

Contracts are an integral part of doing business with any vendor. You must be aware of your rights as a consumer as well as the rights of Yelo Creative Group. Our Contract outlines our services, fees, payment options, late/delinquent procedures and fees, copyrights, etc. Check out our Contract page for more information.

New Clients must return a signed Agreement and have their credit approved through our finance department. Yelo Creative Group requires a deposit of 1/2 the cost of the estimated amount before work will begin. Check out our Contract page to learn more.

First, we schedule your free 1/2 hour consultation, to discuss your marketing plan, goals, budget, etc. Next, we put an estimate together based on that discussion. You approve the estimate, sign our contract, send a deposit, and we’re OFF!

Typically, freelancers are individuals with a limited amount of experience in either design or the processes needed to bring a project to completion. They may work a full-time job and freelance “on the side” (so they work on your project when they get a chance). Freelancers may not have a backup system in place or have a secure area for your personal/business information. When you work with Yelo Creative Group, your electronic files will be encrypted and backed up on a nightly basis to an off-site location. We are in good standing with Dun & Bradstreet and Central Contractors Registration, we are fully insured, and our business is in good standing and current with all local, State and Federal agencies. Our team members have over 26 years of combined experience. You work with professionals, who make you a priority, when you work with Yelo Creative Group.

Absolutely. We can meet at your office, our office, or can rent out a large space complete with computers and overhead screens–whatever works for your employees. Contact us or call us at 801-673-9373, and let us know what you’re looking for!

Absolutely. Contact us or call us at 801-673-9373, and let us know what you’re needs are!

Any time spent on your projects must be accounted and billed for. For instance, if an employee of Yelo Creative Group needs to drive to a print vendor to press check your project, the time needs to be billed. If you require one of our employees to be present at meetings in your office, the time needs to be billed. This also includes time spent with phone calls, emails, travel, writing files to DVD, etc.

No. This part of the process can take quite a bit of research and communication with vendors, so time will need to be billed. It is imperative WE research these costs as we are experienced in working with printers and establishing creative ways of building files to maintain costs throughout a project.

You are seeking our services because of our experience and expertise. Yelo Creative Group can give suggestions and options based on your business, your preferences, market conditions, any previous marketing you have done, etc. We will discuss your options and even do research if necessary in order to make educated decisions regarding your marketing campaigns.

No. Before we begin the design process, we discuss ideas, options, and design thoughts in as much detail as possible. Two minor revisions are included in our estimates so we can make changes based on your thoughts and suggestions. With mutual communication and idea sharing, this is typically enough time to complete a project. Sometimes, Clients require multiple revisions due to large copy changes, new company requirements, new pictures and/or graphic placement requirements, etc. This is absolutely fine with us. We simply bill for the amount of time used for the revisions.