5 Ways to Beat the Postage Increase

August 20th, 2010 by admin

On October 4, 2010, the Postal Regulatory Commission (PRC) will make a ruling on the proposal by the Postal Service Governors for an average 5.6% price increase for its “market dominant” products. These include First-Class Mail, Standard Mail, Periodicals, Package Services and Special Services. The price of First-Class Mail and Postcard Mail stamps would increase 2 cents. This is only a proposed change, and the final version may be different.

Postage can be an enormous part of your direct mail campaign. Here are a few ways to keep postage costs contained.

Target Marketing5 Ways to
Beat the Postage Increase

1) Size Matters

The United States Post Office has a bevy of rules and regulations you must follow to receive specific postage rates. If you’re thinking of something unique (large mailer, “bulky” mail or irregularly shaped mail, very heavy pieces), it’s worth a meeting with the Post Office’s local mail specialist to be sure your piece can actually be mailed! In our discussions with the Post Office, we have learned of many projects that were designed, printed and packaged only to find out they couldn’t be mailed. Can you imagine? It’s worth taking the time to meet with the specialists.

Guidelines are also in place for standard mail pieces. For instance, postcards can be mailed in a variety of sizes and still receive the reduced postcard postage rate.

Following the guidelines put in place by the Post Office can help keep postage costs low.

2) Target, Target, Target

Have an amazing new product you’d like to promote? Think about the ideal customer who would love that product. Now think of the specifics of that customer: age, gender, location, income level, interests, cultural influences, etc. The more you target the ideal customer, the narrower the focus. This means you spend less on the quantity of pieces (less print and postage costs). It also means you can spend more on amazing graphic design, research, offers, etc.

3) Purchasing Mailing Lists

When you target an audience, your focus becomes very clear. Throwing up 10,000 mailers at a generic list and hoping they fall in the right lap is ludicrous and not cost effective.

There are many list purchasing resources available to businesses. You can purchase lists yourself online, however it is our experience to allow the marketing agency or printer to purchase a list for you. They have relationships with list brokers and can help determine the best targets for your message.

4) Scrub the List…Scrub it Hard!

We advise using a reputable printer who has in-house mailing services when generating a mailing campaign. This gives them the ultimate in quality control over fulfillment and mailing.

This brings us to CASS (Certified Address Scrubbing Software). This is a software that automatically checks, or “scrubs” and updates addresses to make them ready for the postal service. When your database is “scrubbed,” you have a greater savings on postage. The software checks for address standardization, corrections, updates, verification, and creates a postal report which is delivered to the post office with your project–so they can verify any postal discounts.

There are some other softwares a mail house may suggest. Discuss the possibilities and determine the possible cost savings in postage as compared to the cost of using additional processes to scrub the mailing list. At the very least, use CASS!!

5) It all comes down to this…

Postage rates are dependent up on three things: list quality, saturation, and entry point. We’ve already gone over how to ensure your list is as clean and accurate as possible, so we’ll just focus on saturation and entry point. Like all government agencies, the USPS reduces everything to an acronym, so I’ll try to explain them as best as possible as we go.

Entry point is simply the type of facility that the mail is entered into. If you deliver business mail to a small Post Office, it then has to be transferred to a larger sorting facility. This costs money so the USPS offers discounts to commercial mailers who deliver to DBMC or DSCF facilities (Destination Bulk Mail Center and Destination Sectional Center Facility respectively).

As for saturation, the absolute lowest possible postage can be achieved by using Enhanced Carrier Route (ECR) saturation. This is where an address list is processed in the exact order a mail carrier will deliver in. There are three levels of ECR Postage:
Saturation: Lowest possible postage rate. At least 90% of all residential addresses, or 75% of all business and residential addresses in a given carrier route and sorted in walk sequence.
High Density: At least 125 pieces in a carrier route and sorted in walk sequence.
Basic: At least 10 pieces are within the same carrier route and sorted in walk sequence.

ECR lists are generally just addresses and are great for canvassing areas surrounding a business, hitting specific neighborhoods that meet certain demographic requirements, or for mail projects that are dependent up on high volume at the lowest possible per piece rate.

Outside of ECR postage there are four saturation levels that affect postage rates:
5 digit: At least 150 pieces in any five digit zip codes. (i.e., 150 pieces in 84115)
3 digit: At least 150 pieces that share any 3 digit zip prefix (i.e. 150 pieces in 841)
AADC: At least 15 pieces that are within a common Automated Area Distribution Center (AADC’s can deliver to multiple 5 digit or 3 digit areas)
Mixed AADC: Everything else that doesn’t qualify for the higher saturation rates.

In the past, the USPS put out a Domestic Mail Manual (DMM) containing nearly 2000 pages of rules, regulations, and exceptions. Obviously there is no way to condense 2000 pages into a small blog, so when it comes to any direct mail program it’s best to consult the Post Office or people that work directly with the Post Office, to ensure there are no surprises. While a .2 cent surcharge doesn’t seem like a lot, when it’s multiplied over 200,000 pieces it can add up!

Not sure how to start?

Contact the creative geniuses at Yelo Creative Group. We have years of experience dealing with the highly technical and analytical aspects of creative, direct mail campaigns. We’ll develop something amazing for you based on your target market, goals, and budget.

Many thanks to Cody McKendrick, Account Manager Extraordinaire, from Dumac for his assistance with this blog. He’s a genius when it comes to mailing campaigns (which is why we print with him a LOT)!

5 reasons why Magalogs ROCK

July 31st, 2010 by admin

Looking for a way to increase sales of your products? Look no further than the Magalog! Here are our favorite reasons to use a Magalog:

Long shelf life

Magalogs stay on your customer’s coffee table for weeks/months. They get passed on to friends. They last!

Elevates your brand from the competition

When you produce a Magalog, you separate yourself from all other online competition. While e-tailers come and go daily, you show that you are a sustainable company and will be around to serve them for years to come.

Measurable

Talk about tracking results! You can test a variety of campaigns, messages, mediums, and response rates throughout your sales push. Take about 1/2 of your budget to explore multiple media channels like Magalogs, direct mail, e-mail blasts, banner ads, etc. See what responses you get and adjust as needed. Test the offer, then dig into the segments and what they produced in sales.

Database management

You probably have a customer database in place already (if you don’t, get on it!). You know a lot more about your customer than you think—their buying habits, their favorite products, the way they like to buy, etc. You have all this power in your hands! Use it! Send specific offers to specific customers (purchase $100 in product by X date, receive a free X —or— Purchase $75 or more and receive free shipping). Whatever you want to test, test! Break up your current customers, old customers, purchase a highly-specific list, and test test test. You should have a pretty good idea of what’s working and how to continue within 3-6 months.

Enhances other marketing efforts

Magalogs work side-by-side with all of your other marketing campaigns. They can drive traffic to your website, help an older generation feel comfortable in their purchase through the mail (my mother still won’t buy anything online), they can win back old customers if they’re not responding to email campaigns, and they add one more piece of the marketing puzzle.

It’s a beautiful thing.

Not sure how to start? Contact the creative geniuses at Yelo Creative Group. We’ll help you!

People don’t think Magalogs are spam

July 19th, 2010 by admin

How many e-newsletters do you get a week? Are there times you delete them without even opening them up?

In an ever-increasing world of e-marketing through Facebook posts, Twitter feeds, Google ads, is your message really being seen? If you’re an e-tailer, you might want to consider producing a Magalog.

In a nutshell, a Magalog is a cross between a catalog (directly selling products) and a magazine (stories, engaging, inspiring). You can elevate your brand, share stories, or engage the reader through contests. Producing a Magalog separates you from only internet based companies. You’re in a customer’s home…not in their email’s trash folder!

Magalogs have a long shelf life—they stay in the home for days/weeks/months. People pass them on (or steal them from a friend’s house). They browse your best selling items at their leisure. They can rip a page out, stick it on the bathroom mirror with a note that says, “I WANT THIS FOR MY BIRTHDAY.” Before you know it, the customer is a loyal fan of your business!

Think of it this way—if people don’t KNOW
you have the perfect item for their home,
why would they search for it online?
You show them what they need and
romance them through engaging stories
and creative graphics.

You get about 10x more results from a Magalog than from an e-mail or newsletter campaign.

The setup cost of Magalogs can be substantial, but consider your ROI. If the ROI level makes sense (see previous sentence!), it’s not expensive – it’s just the cost of doing business.

Much more to talk about…keep checking in!!

Not sure how to start? Contact the creative geniuses at Yelo Creative Group. We have years of experience working on magazine, catalog and MAGALOG design. We’ll develop something amazing for you based on your target market, goals, and budget.

It’s a magazine…it’s a catalog…it’s MAGALOG!

July 12th, 2010 by admin

E-tail is more competitive than ever. Online advertising costs are rising and the results are starting to diminish. In an ever-expanding world of online retailers, how are you supposed to develop loyal customers, differentiate your brand, and create more sales?

I’d like to introduce you to the Magalog!

A Magalog is a mix between a catalog and a magazine. Catalogs sell you things. Magazines educate, engage, and entertain the reader. Put the two together and BAM - entertaining ways to sell to your customers!

Think of the amount of time catalogs and magazines are in your home. You probably flip through them multiple times or a friend “borrows” them (my friends never return them!). When you combine the two, the customer is drawn into a world you create—share things about your business, your products, your mission…and by the way, we sell these amazing things, too!

From a business angle, can you imagine the possibilities? Let me give you a few ideas…

Magalogs are:

Proactive – they engage the customer and exist over time.

Tangible – they have staying power in the home and pass-along power as well.

Brand Builders – share your personality! Make the customers fall in love with you and your products through stories, interesting tid-bits, business practices…

Measureable – you can track what you spend on production of the magalog then compare that with short- and long-term response rates.

Versatile – is something not working exactly as you planned? Change it and track results again! Tracking results and determining the best way to engage the customer takes some testing. Plan a little wiggle room for this process.

There are so many things to talk about in the Magalog world, so keep an eye on us…there’s much more to come!

CA company has 17% return from Direct Mail

June 10th, 2010 by admin

Consider this:

A company in California sent two types of direct mail pieces to targeted, key influencers.

Rate from a dimensional mailer with personalized touches: 17 percent
Response rate for flat mailer: 2.5 percent

Is it better to create a highly creative, highly targeted message and send it to 500 people, or is it best to use the same amount of money, create a more generic message, and send it to 5,000 people?

When putting a strategic plan together for a marketing campaign, determine the best use of your advertising dollar. Consider your budget, the offer, the return required to consider the campaign a success, ongoing options, the messages for each demographic, and the best strategy to get the message past the gatekeepers. All of these elements work together.

Wondering what will work for your business? Contact us for a free 1/2 hour consultation and we’ll tell you!

Example and stats taken from “Buzz Kill” by Sandra Beckwith, Deliver Magazine, March 2010

Dear World Wide Web, help us keep it legal!

June 3rd, 2010 by admin

Dear World Wide Web,

You’re always uploading new images, videos, and blogs. It’s actually frightening, in a way, how much you can do in one day.

Yet, with all this power, you still try to get people in trouble! You know what we’re talking about – you make it so darn easy to copy images, text, videos, and other content. Did you ever stop to question if people know that’s illegal? Sure, you have “privacy policies” or “license agreements” everywhere, but c’mon – who ever reads those things?

Here’s a “for instance.” A client asked us to use a picture from a website he liked for his trade show banner. When we went to the site, we realized it was a professional photographer’s site and the picture was in his portfolio. Our client never even thought it was wrong to use that picture without compensating the photographer or purchasing a license. It was on a website and easily downloaded, so why not use it?

Another client wanted us to use art she found on one of your websites on t-shirts she wanted to sell. She had no idea where she found it or who created the art – it was simply on a USB drive in her purse, so why not use it? Never mind that she could potentially be sued, lose her business, and end up paying all the revenue to the artist!

While we know what’s right and wrong when it comes to purchasing images and using content, we’re begging you, please help business owners understand the legal implications of using content from your websites. Help them understand the license agreements, privacy policies, terms of use, intellectual property rights, and copyright policies your sites provide. It would be a shame to have a business be dragged through lawsuit hassles and fines if they used your content illegally!

Warmest regards,
Yelo Creative Group

P.S. Here are agreement examples from one of our commonly used image library websites:
http://www.istockphoto.com/license.php
http://www.istockphoto.com/terms_of_use.php

7 Reasons Consumers Open Direct Mail

June 2nd, 2010 by admin

direct mailThinking about direct mail? Good! Making direct mail a part of your marketing campaign is essential. Each of the statistics below will apply to each business/product/service differently.

7 Reasons Consumers Open Direct Mail

1. It’s from a brand or company they know (55%)
2. It’s personally addressed to them (51%)
3. They’re interested in the product or service (50%)
4. They can clearly see it contains a free sample/voucher (39%)
5. It about a local service or event (27%)
6. The packaging is interesting (15%)
7. It looks fun/humorous (10%)

Developing strong and strategic campaigns is what we do. Give us a call at 801-673-9373, and we’ll get those percentages working for YOU!

*Source: CCB fast.MAP 2008 Marketing-GAP Research

Give em’ a little sample

May 26th, 2010 by admin

With thousands of products, brands and service providers available, how is one to choose?

A great way to get your product or service in the hands of your consumers is to actually let them have it for free—or at least get a taste of it. Consumers are so overloaded with choices and messages these days, allowing them to try your product or service entices them to become loyal to you. In a December 2009 survey conducted by Research Corp., 81% of those surveyed said they will try a product after they receive a free sample. You’ve helped make the decision for them.

Sampling builds your brand by creating more awareness and a larger customer base. You are putting your actual product in the hands of someone who would make a buying decision. And, if you are as great as you say you are, your product will reflect that.

There are tons of ways to get your product into the hands of your customer.

Traditional Mail
Many purchase decisions are made at home, so don’t discount this traditional marketing avenue. But, be sure to purchase a mailing list to match your ideal customer. Say you’re a pet food company and you send out samples of your dog food and your ideal customer are pet owners 35 and older, you can actually get a mailing list of those households and have your product lands on their doorstep.

The other great thing about offering samples is introducing new products to your current customers. People tend to be loyal with brands they use regularly, so if you’re introducing a new line of dog treats, take advantage of your current dog food customers by using their mailing information and send them a sample of your new delicious dog treats. You’ve just increased their loyalty to your brand and they are now buying your treats as well as your dog food.

Social Media and the Internet
Take advantage of where the people are—on the internet! Facebook currently has over 410 million users and you have the power to reach them. Start up a page for your business, offer a sample, and have users become your fan or friend. You now have a captive audience who is already interested in your company. Also, there are other applications available, such as FourSquare and Twitter, where you can offer samples and deals to participants. Again, you’re interacting with people that have already told you they are interested in your business.

Maybe your product is a book and it doesn’t make financial sense to give it away. Instead, offer the first few chapters available to read online. Once your customer is hooked, they’ll gladly pay to read rest of it.

Within Your Business
Do you have a new product in your store? Offer samples to current customers! Again, these are people that are already interested in your product or service. Allowing them to try out your new product right then and there will lead to an instant sell and increase their brand loyalty to you.

Get Your Employees Involved
We developed many different types of coupons for a Client who is in the restaurant business—Buy One Get One, Free Meals, Upgrade Your Meal, Try Our New XXX, etc. The coupons were given to every customer with their order. Employees were also asked to “table touch”, going through the restaurant and asking how meals were, asking “would you like to try a sample of our new product, XXX,” and distribute additional coupons to customer to then pass along to their friends and family.

Keep in mind that your business is only as strong as your employees—employees are the face of your company. Make sure they are well trained on your marketing initiatives and business goals. And with this method, you’ve not only increased loyalty within your current customers by giving them new offers, you’re reaching their friends and family as well.

Food for Thought
Focus on your ideal customer. There is no excuse to market to the wrong customer in this informational day and age. Customer information is readily available, take advantage of it and do your research. Don’t sample to the same customer and don’t sample to people who aren’t your customer. Those who are going to make a committed decision to use your product only need to try it once, so don’t give them the same product over and over or they will expect it.

Add a coupon or return offer with your sample. So, not only get your dog treats in their hands (or pup’s mouths), include a coupon to get 10% off their next order. Ensuring their return used of your product or service only increases their loyalty to your brand.

Measure your results! With all coupons or samples, add a special code or number associated with the product or service so you can track your results. This will help determine your ROI and learn more information about who your customer is and why/when/how they purchase your product.

Hopefully you now see the benefits of getting your product in the hands of your customers and try it out for your company.

Printing & Graphics Arts Month bill signed!

May 3rd, 2010 by admin
On Wednesday April 14th 2010 Governor Gary Herbert signed Bill H.C.R. 12 officially dedicating the month of April Printing and Graphic Arts Recognition Month!
Printing & Graphic Arts Bill Signed

Quick history of Printing:
The history of Printing and Graphic Arts began with the development of written language in early Mesopotamian civilization before 3,000 BCE. In the 6th century, imagery had been developed as a means of communication. As a result, India adopted the religious practice of copying text by carving stamps and printing on clay tablets. This ability to reproduce religious text in “mass quantities” facilitated the spread of Buddhism to neighboring China, which eventually led to the trade of silk, spices, and religious texts.

Some of the earliest prints date back to 220 CE of the Chinese Han Dynasty where flowers were printed on silk in only three colors. After Buddhism was introduced to the region, the technology of printing on cloth was later adapted to paper through the refined development of Woodblocks. The religious practice of replicating text by woodblock was later appropriated by the Islamic world and Europe.
In 1439 Johannes Gutenberg of Mainz Germany developed European movable type, in just over a decade the European age of printing began. By 1500 AD, printing presses in operation throughout Europe had already produced more than 20 million volumes. By the end of the 16th century, printing output rose to an estimated 150 to 200 million copies, thus the printing enterprise created an entirely new branch of media known simply as the press.

The Gutenberg press was used for the next 300 years worldwide. In 1796 the Lithograph was developed which allowed for much longer runs than the older physical methods of imaging (embossing, engraving, etc.)  and is a process that is still used today in offset lithography.
In 1804, Friedrich Koenig developed the first steam powered press which doubled printing capacity from Gutenberg’s 240 shts/hour to Koenig’s 480 shts/hour. Since then, technological advances such as offset printing, flexography and thermal printing have been developed allowing for an expanse in the way we print, market and communicate.

Wood Type and Type Case at the Yelo Office

Wood Type and Type Case at the Yelo Office

First ever FourSquare Swarm Party in Utah

April 30th, 2010 by admin

A few months ago Suzanne joined an application called FourSquare.

It’s basically a game where you log into places that you go to throughout your day. The more you check-in, the more points you get, and if you check-in the most at a particular location you become Mayor. It has become very competitive between users and Suzanne is having a whole lot of fun.

The other week we found out about a FourSquare Swarm Party – if a particular location get 50 or more people to check-in for a certain period of time, all of the users receive a virtual Swarm Badge. This Swarm Party was at Pounder’s Hawaiian Island Grill in Ft. Union and was the first restaurant in Utah to use FourSquare to introduce their brand and attract new customers. It was a hit!

Here we are to tell you more about our experience …